Social Responsibility: actions for a better world

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Team Petrobras

Our steps follow the commitment to Human Rights

For us, acting with social responsibility is a form of integrated, ethical and transparent management of business and activities and our relationships with all publics of interest. We assume as a principle to respect, raise awareness, prevent violations and promote human rights in all our activities.

Access our Human Rights and Corporate Citizenship Supplement

Ancora Direitos Humanos

Due Diligence of Human Rights

Due to the nature and scale of our business, we are exposed to risks of human rights violations, as our projects and operations of exploration, production, refining and transportation of oil and derivatives involve an extensive chain of suppliers, a significant workforce and a set of communities located around our units, requiring permanent interactions with society. We believe that integrated and proactive risk management is fundamental to delivering safe and sustainable results. We adopt standards and processes that guide our actions on issues related to human rights for the workforce, communities, suppliers and partners.

Learn more in our Due Diligence Manual

Discover our commitments and practices

Ancora Compromissos e práticas

Socio-environmental Responsibility Policy

We provide the energy that moves society to accomplish its potential, respecting human rights and the environment, relating with communities in a responsible way in the places where we operate and overcoming sustainability challenges related to our business, including the transition to a matrix low carbon energy.

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Access our Social Responsibility Policy

Human Rights Guidelines

We establish guidelines and principles guiding business strategies, with the aim of ensuring respect for human rights, which are recognized nationally and internationally.

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Human Rights Guidelines

Corporate Policies

In addition to the Social Responsibility Policy and the Human Rights Guidelines, we have other policies that reinforce our socially responsible actions and our commitments to human rights. They include:
Safety, Health and Environmental Policies, Protective Intelligence and Corporate Security Policy, Human Resources Policy and Ombudsman.

Human Rights Governance

In January 2021, we established the Petrobras Human Rights Commission, which is responsible for managing, in an integrated, broad and transversal manner across the business, the implementation of the human rights agenda established by the Petrobras Human Rights Guidelines.

Actions to promote diversity, equity, and inclusion

When we talk about diversity, we encompass equity and inclusion, aiming for an environment that is conducive to the expression and recognition of people's identities, as well as the consolidation of relationships based on respect and trust. Its management is carried out through principles of respecting differences, equal opportunities, and non-discrimination.

Reaffirming our commitment to promoting diversity, equity, and inclusion, in 2024 we published our Diversity, Equity, and Inclusion Policy, which discloses a set of principles and guidelines that should support and guide decision-making processes and behaviors. We also published the Guideline for Preventing and Combating Discrimination, Moral Harassment and Sexual Violence, a document that guides the company's actions to prevent and combat discrimination, moral harassment, and sexual violences in all regions where we operate, throughout the life cycle of our projects, operations, and work relationships.

Links to access our documents:

Diversity, Equity, and Inclusion Policy

Guideline for Preventing and Combating Discrimination, Moral Harassment and Sexual Violence

Preventing and responding to Discrimination, Harassment and Sexual Violence

Petrobras' Position on Diversity and Combating Harassment and Discrimination

Right to use land

To manage and mitigate the possible impact of resettlement processes, we have established a corporate approach to the topic that covers all our units. In this approach, we define guidelines for the removal and resettlement of individuals or communities affected by our projects and/or activities.

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Access our resettlement guideline

Relationship with Communities

Maintaining a long-term community relationship, based on dialogue and transparency, is one of our main commitments. To this end, we develop actions and projects to strengthen bonds, respect social rights and generate mutual benefits for communities close to the places where we operate. Find out more about our actions in Sustainability Report.

Relationship with Indigenous Peoples and Traditional Communities

In our local RS plans, we prioritize peoples and communities such as traditional fishermen, caiçaras, quilombolas, indigenous, riverside and terreiro communities. The identification of communities and traditional peoples covered in this section considers legally established concepts. This scope was anchored in the identification set out in Decree 6040/2007, which establishes the National Policy for the Sustainable Development of Traditional Peoples and Communities.

The relationship with indigenous peoples and traditional communities takes place through mandatory actions, arising from environmental licensing conditions (such as the Environmental Education Project, Traditional Territories Characterization Project, and compensation projects for fishing activities), and through voluntary actions, such as corporate social responsibility projects and socio-environmental investments.

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Access our Relationship with Indigenous Peoples and Traditional Communities Guidelines

Ancora Cidadania Corporativa

Corporate Citizenship

We have developed several corporate citizenship practices, with the objective of meeting the demands of communities in the territories where we operate, achieving positive socio-environmental transformations, consolidating relationships with our publics of interest, and strengthening our reputation. These actions can occur through donations, volunteering actions, socio-environmental investments and sponsorships.

Security forces and human rights

To prevent possible conflicts, the Intelligence and Corporate Security (ISC) management, when preparing its studies and other products, complies with laws and regulations related to human rights; always recommending to unit managers, in situations that require interaction with a community, the engagement of representatives from the Social Responsibility area.

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Access Protective Intelligence and Corporate Security Policy

Well-being and health of our employees

Our Safety, Environment and Health (SMS) management system includes measures aimed at promoting, preventing and preserving comprehensive health, aiming at the quality of life of our employees and sustainability. Currently, all our employees are covered by this SMS management system. Our service providers also make full use of this system when they are on the company's premises and are even audited by the Health, Safety, and Environment Management Internal Audit Process (PAG-SMS).

Ancora Fornecedores

Relationship with the Supply Chain and with Partners

As established in our Ethical Conduct Guide for Suppliers, we are committed to the highest standards of integrity, social and environmental responsibility, and ethical conduct. Our suppliers must provide safe working conditions, treat their workers with dignity and respect, act with integrity and ethics, and be in full compliance with applicable laws and regulations.

Based on this guide and on the standards concerning guidelines for monitoring contracts for goods and services, we verify compliance with the execution of contractual clauses regarding aspects related to safety, environment and health, as well as social responsibility.

When a partner operates a project, a Joint Operating Agreement (JOA) outlines the terms of cooperation between the parties. All JOAs include requirements about Health, Safety and Environmental (HSE) and anti-bribery laws. Since 2023, we enlarged the requirements to, when possible, explicitly include clauses about human rights and labor rights.

Read our Ethical Conduct Guide for Suppliers

Ancora Queixas e Reclamações

Queries and Complaints Mechanisms

We provide direct contact channels for registering queries and complaints, such as 0800 728 9001 (Contact Us) and an institutional email directed to the social responsibility teams that serve the Business Units. Regarding complaints from communities present in the coverage area, records are made via SAC and the General Ombudsman's Office. We provide service through free telephones with 24-hour service coverage, seven days a week, through contact channels widely publicized in the communities where we operate.

The General Ombudsman's channels are intended for second-step service to interested parties, with a more individualized, empathetic and welcoming approach. The General Ombudsman's Office is also responsible for managing the Reporting Channel, through which we receive, process and report, independently, impartially and confidentially, complaints made by all the company's interested people. Available in Portuguese, English and Spanish, 24 hours a day, every day of the year, it can be accessed via website or by telephone.

Access our Ombudsman page

Ancora Iniciativas

Initiatives we support

We are proud to participate in actions that make a better and fairer society. Check out some of our initiatives and commitments to make this happen.

Global Pact

Our activities are in accordance with the ten principles of the UN Global Pact. We are committed to complying with and communicating our performance on issues related to human rights, labor relations, the environment and fight against corruption.

Diversity, Equity, and Inclusion Pact

We and more than 30 other public companies have signed the Diversity, Equity, and Inclusion Pact (DEI Pact) in state-owned enterprises. The agreement provides for the establishment of cooperation mechanisms between the companies to improve public policies and implement effective actions.

Pro-Gender and Race Equality Program

The Program aims to promote gender equality in the labor market and eliminate discrimination in access, remuneration, advancement and retention in employment. We have already won six Pro-Gender and Racial Equality Seals for this work.

Image of the WEPs Award won by Petrobras in 2021

WEPs Silver Award 2021

We are committed to the Principles of Women's Empowerment, and won the WEPs Award, which recognizes the efforts of companies that promote the culture of gender equality and women's empowerment in the country. It is accredited by UN Women, and in 2021 we received the silver trophy in the Large Companies category.

Illustration of five children holding hands, accompanied by the text “Report all types of violence. Dial 100.”

Declaration of corporate commitment to fight sexual violence against children and adolescents

In 2010, we signed the Declaration of Corporate Commitment to Fight Sexual Violence against Children and Adolescents, through which we declare our commitment against sexual exploitation to protect the rights of children and adolescents.

National Pact for Eradication of Slave Labor

In 2015, we signed the National Pact for Eradication of Slave Labor, from the National Pact for the Eradication of Work Institute (InPACTO), which aims to combat contemporary slave labor.

Business Initiative for Racial Equality

In 2018, we joined the Business Initiative for Equality, proposed by the NGO Afrobras and Faculdade Zumbi dos Palmares, whose ten commitments aim to respect and promote racial equality, equal opportunities and fair treatment for all people.