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Our commitment to privacy aims to ensure the protection of personal data and the security of information, in compliance with the legislation in effect and with Petrobras' Code of Ethical Conduct.
The "Privacy Notice" tab covers how Petrobras processes personal information and data that can identify users and that are collected on the Petrobras website or that will be part of the company’s databases.
In the “Terms of Use” tab, you will find the conditions that govern the use of this website and may reset your cookie preferences.
Meanwhile, in “Data Protection,” you will find information on how Petrobras processes your data and the form if you would like to make a request based on the LGPD.
Em 2025, a Petrobras obteve as certificações internacionais ISO 27001 e ISO 27701, que atestam a adoção de um Sistema de Gestão de Segurança da Informação e de Privacidade estruturado, fundamentado em controles rigorosos e alinhado às melhores práticas globais. Essas certificações evidenciam a existência de uma governança robusta e reforçam nossa atuação responsável, com foco na proteção dos dados pessoais e na confiança de nossos públicos de interesse.
Our commitment to privacy aims to ensure the protection of personal data and the security of information, in compliance with the legislation in effect and with Petrobras' Code of Ethical Conduct.
The "Privacy Notice" tab covers how Petrobras processes personal information and data that can identify users and that are collected on the Petrobras website or that will be part of the company’s databases.
In the “Terms of Use” tab, you will find the conditions that govern the use of this website and may reset your cookie preferences.
Meanwhile, in “Data Protection,” you will find information on how Petrobras processes your data and the form if you would like to make a request based on the LGPD.
Privacy Notice
Latest revision: Jan. 6th, 2023
Our Privacy Notice has been developed to restate our commitment with safety and privacy of personal information and data we collect from users, a service provided by Petróleo Brasileiro S.A., hereinafter referred to as Petrobras. Petrobras commitment with the subject is provided in our Code of Ethical Conduct.
It is worth mentioning that Petrobras website can have access to links to external websites (also known as ‘hyperlinks’), which contents and privacy policies are not liable to Petrobras, i.e., they are out of Petrobras control and are not covered by this Privacy Notice. Thus, it is recommended that, as they are redirected to external websites, users should always read the relevant privacy statements/policies before providing personal data. It should be highlighted that Petrobras does not control privacy practices of such websites, and it does not approve third party website statements.
Petrobras, as it handles personal data, it is based on legal foundations and principles in force, especially caring for information self-ruling foundation, as well as good faith, purpose, non-prejudice, responsibility and accountability principles
Definitions
- Petrobras Website: Petróleo Brasileiro S.A. Investor Relations Website.
- User: Person that uses and/or interacts with some Petrobras digital channels.
- Personal data: information related to identified or identifiable natural person.
- Sensitive personal data: Personal data on racial or technical origin, religious belief, political opinion, labor union or religious, philosophical or political organization membership, data related to health or sex life, genetic or biometric data, whenever linked to a natural person.
- Handling: every operation performed with personal data, as the ones related to collection, production, reception, classification, usage, access, reproduction, transmission, distribution, processing, filing, storage, deletion, assessment or control of information, change, communication, transfer, broadcast or extraction.
- Cookies and similar technologies: cookies are small files created by visited websites and stored on the user's computer through the browser, which can be used to identify visitors, customize the page based on the navigability profile, track usage patterns for improvement and control, and facilitate the transport of data between pages of the same website. The functions performed by cookies can also be performed by similar technologies, such as pixels, fingerprinting techniques, log files, web beacons, among others.
Petrobras can monitor all user motion in the Portal, to enhance navigability and consequent technological solution development in activity daily routines, focused on the process simplification, service improvement, highlighting information cost-effectiveness, governance and traceability aspects.
Petrobras collects personal information and data capable of identifying users, including texts and images, whenever they:
a) navigate on the website ;
b) download documents, presentations and other materials; and
c) fill in forms and access systems
For each data collection mode, different information can be requested, according solely to the collection specific purpose, with the relevant legal support and storage time. Thus, users will be previously notified on data and the purpose that will be collected, and they can provide them at their own discretion.
Petrobras can use cookies, receiving, automatically, information on user navigation during a visit, including IP address. The feature purpose is improving the user experience, enabling page matching and customization according to the user profile. Nevertheless, the user can set up his/her browser in order not to be tracked:
a) Petrobras does not have access to the navigation IP address in Petrobras
Denouncement Channel, which is an independent, classified and unbiased tool, and it is available to Petrobras external and internal audience and its controlled companies. It is, thus, a classified environment, hosted outside Petrobras System and managed by a contracted company. Anonymity is assured by the internet and by phone, as there is no IP record of whistleblower computers or call tracking.
User personal data input on Petrobras website is not a requirement to navigate on the website, and, thus, it is optional. The user expressly decides explicitly to provide personal data, as he/she acknowledges and accepts this Privacy Notice terms. Petrobras is concerned that its stakeholder specificities are considered in personal data handling and are included in collection previous use, especially in situations where the holder express authorization is required, evidencing unequivocally his/her will statement.
Petrobras fosters risk prevention related to privacy in every activity, from development, with reflexes in all its processes and information systems.
Petrobras makes its best efforts, so that personal data and its handling inherent risks are mapped properly, updated and organized to include all information about the subject in reports required by legal regulations in force.
Petrobras can disclose your personal data, as required/allowed by laws and regulations in force in case of rights protection and/or legal action/order or regulation agency request.
Petrobras, also through third parties, based on legal regulations in force, collects and handles user data with specific and defined purposes, notified to users before its collection, and without later handling that is incompatible with such purposes, based on legal regulations in force.
Petrobras uses the information collected to the following purposes: (i) optimizing use and interactive experience during user navigation on the website; (ii) developing general statistics; (iii) replying to user doubts and requests; (iv) performing communication and relationship marketing campaigns; (v) communicating with users, in order to provide the information on the company, products, services and promotions; (vi) concerning under 13-year old people information, such information use will have educational purpose.
Petrobras handles personal sensitive data:
a) through consent, and with specific purposes, according to laws and regulations in force. If the personal data handling takes place through user request, the consent is considered as granted.
b) without user consent, in case if mandatory, according to laws and regulations in force, for:
(i) compliance with legal or regulatory obligation;
(ii) shared handling of data required to public policy execution provided by laws or regulations;
(iii) survey execution by a survey agency, assuring anonymity, whenever possible;
(iv) regular rights performance, including in agreement and legal, administrative and arbitration proceeding;
(v) user or third party life protection or personal injury safety;
(vi) health care, solely, in a procedure performed by health professionals, health services or sanitation authority.
(vii) user fraud prevention and safety assurance, in registration identification and authentication processes in electronic systems, except in the case that fundamental rights and liberties that require personal data protection prevail.
Petrobras preferably handles personal data based on a different legal base from user consent, as per legal aspects. In case of doubt concerning need and other normative bases, the user consent will be necessarily requested expressly, with the purpose and consequences of non-consent. And, in case of personal data handling based on consent, the possibility of its revocation and consequences will be explained to the user.
Access to information collected is restricted to employees and people authorized to such purpose. Employees and/or people authorized, that use such information improperly, will be subject to the penalties provided by our disciplinary proceeding, without exclusion of the other applicable legal measures. Petrobras neither releases nor sells personal data to third parties to enable product and service marketing. However, it might be required to share with other Petrobras System companies and/or outsourced service providers, including to other countries. Under such circumstances, Petrobras assures that personal data receives proper protection level related to Brazil´s laws and regulations on the subject and that is used to the purposes pointed out at the time of the collection and following the guidance set forth in contractual clause and privacy assurance. Petrobras can also check compliance with its contractual clauses to assess the subject obligation compliance.
Access to information collected is restricted to employees and/or people authorized to such purpose, especially sensitive personal data. If they use such information improperly, violating our Privacy Notice, they will be subject to applicable disciplinary and legal measures.
Personal data can also be shared with public agencies that are subject to the same national laws and regulations on personal data protection.
Petrobras stores personal data, in order to provide access to users, based on information security regulations, by means of a request, through LGPD.
Every personal data collected will be incorporated to Petrobras database for the time required to execute the purpose reported in its collection and relevant legal requirements, as well as to protect Petrobras and/or its users.
The user assures truthfulness and accuracy of personal data provided to this website, taking full responsibility if they are not accurate. Personal data usage is liable to the holder. Petrobras does not take any responsibility in case of inaccuracy of personal data introduced by the user on this website, however, it assures its correction by means of holder´s request.
Petrobras provides access to user personal data to enable safe and legitimate access to its holders, assuring its achievement (observing trade and industrial secrets, based on information security and data protection regulations) timely and on demand to:
(i) i. check handling existence;
(ii) ii. access data;
(iii) iii. correct data (incomplete, inaccurate or outdated);
(iv) iv. to make anonymous, block or delete data that is unnecessary, excessive or handled in noncompliance;
(v) v. perform data portability to another service or product supplier, whenever possible;
(vi) vi. report on the possibility of not providing consent and denial consequences;
(vii) vii. delete personal data handled through consent, unless in the case there is another legal base to perform the handling;
(viii) viii. revoke consent, as the handling ratified performed based on previously stated consent;
(ix) ix. report to public and private agencies with which Petrobras performed data share use..
For more details about data processing and on how to exercise your rights, visit this section: “Data Protection”, under “How can I exercise my rights?
Petrobras stores data in full and authentic way, assuring provided information confidentiality. User personal data will be kept according to PETROBRAS information security standards that adopts technological solutions to protect personal data concerning integrity and secrecy. However, PETROBRAS does not assure that its systems are immune to third party intrusions or malicious software action. PETROBRAS is not responsible for damage incurring from unauthorized third-party access and/or usage, as provided by law.
Safety tips you can adopt in your daily life:
- Research about the origin and reliability of software and applications before installing them and keep them updated.
- In particular, make sure that your internet browser and antivirus are always up to date, with the latest available version installed.
- Assess the reliability of websites and links, especially those received by email, before accessing them.
- If you access your personal account from a website, social network or app on a device that is not yours, including public devices, remember to log out before ending the browser section.
The responsible for personal data processing at PETROBRAS is Petróleo Brasileiro S/A – Petrobras, Brazilian company, registered under General Taxpayers’ Registry CNPJ 33.000.167/0001-01, with head office at Avenida República do Chile, 65, Centro, Rio de Janeiro/RJ, Zip Code 20.031-912.
In case of doubts or comments related to the present Notice, or questions related to your personal data processing, contact privacidade@petrobras.com.br. This email is not the dedicated channel for responding to any requests based on the LGPD. For that, the guidelines are in the item "How to exercise my rights".
In case of change of personal information or data collection and/or handling, as well as in the case of purpose change, Petrobras will report the new privacy conditions clearly and objectively, concerning Petrobras information safety notices, for personal data handling transparent management: a) to general public, by means of announcement in our main page; b) to registered users, by means of electronic communication.
We remind that Petrobras reviews privacy notices regularly, including the present Privacy Notice. Thus, its regular reading is recommended. The date of the latest revision is at the top of this notice.
Data Protection
Updated on January 18, 2021
Act 13,709/18, the General Personal Data Protection Act, provides for the processing of personal data, including in digital media, by a natural person or a legal person under public or private law, and aims to protect the fundamental rights of freedom and privacy and the free development of the natural person’s personality.
Petrobras provides access to the users’ personal data to give their holders safe and secure access, ensuring that such data are obtained (observing commercial and industrial secrets, based on information security and data protection regulations), in a timely manner and upon demand to:
(i) confirm the existence of processing; (ii) access the data; (iii) correct the data (incomplete, inaccurate or outdated); (iv) anonymize, block or eliminate unnecessary, excessive or non-compliant data; (v) transfer data to another service or product provider, when possible; (vi) inform regarding the possibility of not consenting and about the consequences of such refusal; (vii) eliminate the processed personal data with their consent, except where there is another legal basis for the processing; (viii) revoke the consent, ratify processing carried out under the protection of the previously expressed consent; (ix) inform public and private entities with which Petrobras has made shared use of data.
Subject to commercial and industrial secrets, the holder of personal data or his/her legal representative may request them at any time based on the General Personal Data Protection Act. Additionally, Petrobras provides full access to the holders’ personal data, allowing them to be updated, when applicable, upon proof. The holder or his/her legal representative is responsible for updating the personal data. Petrobras reserves the right to deny requests that (I) do not adequately fill in the fields on the forms; (II) do not reasonably make it possible, at its discretion, to confirm the requester’s identification; (III) are generic; (IV) are similar or duplicate requests made within 30 consecutive days. If Petrobras believes that the request made by the holder of Personal Data may be more adequately answered by another company in the Petrobras Group, he/she will be advised to contact the relevant company.
The holder’s request will generate a protocol number, which can be monitored on the portal. Whenever your request is updated, you will receive a notice via e-mail and SMS (if you have provided a mobile phone number for contact). The estimated response time is 15 (fifteen) consecutive days. Exceptionally, if a longer term is needed, you will also be informed.
To exercise your rights based on the LGPD, choose the type of audience desired below, as the request will be reviewed based on that information. In each type of audience to follow, under the topic “How do I exercise my rights? ” there is the link to the request form based on the LGPD. In this form, in the “Profile” field, select the desired audience. You can fill in more than one form, generating more than one request.
Personal data of holders who have purchased goods or services from Petrobras, whether for their own use or for distribution; those representing former and current suppliers or resellers of Petrobras’ goods or services.
Communities, Scientific and Academic Community, Civil Society Organizations
Personal data of holders who have visited Petrobras’ facilities, booths, sponsored events or website, including for research or causes relevant to Petrobras or to its stakeholders.
Press, Investor, Partner, Government
Personal data of holders who form, or have formed formal cooperation relationships or invested in business projects/programs; who hold or have held Petrobras securities; members of media outlets who have contacted Petrobras; individuals who have exercised legislative, executive, legal, or global body functions before Petrobras.
Current Employee, Current Employee of a Service Provider, Retiree, Others
Personal data of holders who are or have been employed, retirees, their families and pensioners, officers, apprentices, interns, employees of companies providing services at Petrobras’ facilities.
Personal data of holders who participated in Petrobras’ civil service recruitment examinations.
Personal data of holders who do not fit into the previous groups.
The party responsible for processing personal data is Petróleo Brasileiro S/A - Petrobras, a Brazilian company, registered under Corporate Taxpayer’s ID (CNPJ) No. 33.000.167/0001-01, with a registered office at Avenida República do Chile, 65, Centro, Rio de Janeiro/RJ, CEP 20031-912. Our person in charge of monitoring Act 13,709/2018 (General Personal Data Protection Act - LGPD) is Petrobras’ Privacy General Manager, Viviane do Nascimento Pereira Sá, whose contact for the topic is the e-mail privacidade@petrobras.com.br.
The party responsible for processing personal data is Petróleo Brasileiro S/A - Petrobras, a Brazilian company, registered under Corporate Taxpayer’s ID (CNPJ) No. 33.000.167/0001-01, with a registered office at Avenida República do Chile, 65, Centro, Rio de Janeiro/RJ, CEP 20031-912. Our person in charge of monitoring Act 13,709/2018 (General Personal Data Protection Act - LGPD) is Petrobras’ Privacy General Manager, Viviane do Nascimento Pereira Sá, whose contact for the topic is the e-mail privacidade@petrobras.com.br.
Use Terms & Conditions
Latest revision: Sep. 14th, 2020
Petrobras invites you to visit its Portal and hereby informs you of the Terms and Conditions that regulate such use. We consider that by using it, you agree to these Terms and Conditions.
The content of this Portal is meant to offer Internet users an informative, institutional, and relationship panel with Petrobras.
Definitions
Terms and conditions of use: rules set fort for Portal use;
User: an individual or legal entity, registered or not, that uses the Portal and the links available in it;
Portal: assigns the address www.petrobras.com.br.
User Reference File: personal data provided by the user, who is liable for its truthfulness.
Information
Petrobras will make every effort to maintain the information and material contained in this Portal as accurate, updated and complete as possible. However, it accepts no responsibility for the use, application or processing that users may make of such information. Users are entirely responsible for the purpose of the use of data gathered on the Portal.
Petrobras endeavors to ensure that the information provided is accurate, complete, and current and that it can be used without interruption or error. The content, including all the information available on the Portal or accessed through it, is provided "as is." The use of this material, as well as any interpretation of it or insertion in other contexts, is the sole responsibility of the user.
The information contained in this Portal can be updated or changed periodically. Therefore, it must not be interpreted as definitive.
Our visitors' privacy
Petrobras takes no responsibility for controlling access to or the use of the Portal, or for access to the links contained in it. In particular, Petrobras does not guarantee that users make use of the Portal according to the Law, under these use Terms and Conditions, with morality and good customs, the general principles of law and public order, or that users will make such use in an careful, prudent manner in accordance with dutiful care.
Petrobras is not responsible for damages and loss of any nature that might originate from the use of the Portal and its services as described above.
On the User
The user will be liable for damage and loss of any nature that Petrobras comes to suffer as a result of his or her failure to comply with any of the obligations to which he or she is submitted by means of these Terms and General Conditions of Use.
Using the Portal and its links
Under no circumstance whatsoever will Petrobras be liable for the use of its Portal or for the access to links indicated therein, as well as for acts practiced by users based on information obtained from the Portal and links. Petrobras accepts no responsibility for the content or for the privacy policies and practices of the sites that link to our and those we link to.
Notice to shareholders, investors and potential investors
The information about the Petrobras System contained in this Portal by no means constitutes an invitation to investors nor is it meant to serve as a base for decisions about financial investments, whether made by individuals or legal entities.
The content of the Portal is provided for the sole purpose of providing information, and no content included in it serves for commercial or investment purposes.
Our Portal may contain forecasts that merely reflect company management expectations. The terms "anticipate," "believe," "expect," "predict," "intend," "plan," "project," "aim to," "will probably," and other similar terms, aim to identify such forecasts, which, obviously, involve risks or uncertainty, whether or not provided for by the company. Therefore, the future results of the company's operations may differ from present expectations and the reader should not rely solely on the information contained herein to make investments.
Petrobras will not be liable or under any obligation for the transmission of or accessibility to exact, useful or available information via the Portal, nor will it be liable or under any obligation for any transaction or decision concerning investments based on such information.
Exclusion of guarantees and responsibility - availability, continuity, utility and fallibility
Petrobras does not guarantee the availability and ongoing operation of the Portal and of its services. Not all the Services and general Content are available for all geographical areas. Whenever reasonably possible, Petrobras will give prior notice of any interruptions in the Portal and Service operations. Furthermore, Petrobras guarantees neither the usefulness of the Portal and of the Services to carry out any activity in particular, nor its infallibility, and in particular, though not exclusively, provides no guarantee that users can effectively use the Portal and Services, access the different web pages that comprise the Portal or those from which the services are provided.
General content is available for all geographical areas. Whenever it is reasonably possible, Petrobras will give prior notice of any interruptions in the Portal and Service operations. Furthermore, Petrobras guarantees neither the usefulness of the Portal and of the Services to carry out any activity in particular, nor its infallibility, and in particular, though not exclusively, provides no guarantee that users can effectively use the Portal and Services, access the different web pages that comprise the Portal or those from which the services are provided.
PETROBRAS IS EXEMPT FROM ANY LIABILITY FOR LOSS AND DAMAGE OF ANY NATURE THAT MIGHT BE DUE TO LACK OF AVAILABILITY OR CONTINUITY OF PORTAL AND SERVICE OPERATION; FRAUD FOR THE USE THE USERS MAY HAVE ATTRIBUTED TO THE PORTAL AND SERVICES, FALLIBILITY OF THE PORTAL AND SERVICES, AND, PARTICULARLY, THOUGH NOT EXCLUSIVELY, IS EXEMPT FROM THE FLAWS IN ACCESSING THE SEVERAL PAGES OF THE PORTAL OR THOSE THAT PROVIDE SERVICES.
Exclusion of guarantees and responsibility - contamination by viruses or the likes:
Petrobras does not control or guarantee the absence of viruses or any other elements in the content that might cause changes to your information technology system (software and hardware) or to the electronic documents and files stored in its information technology system.
PETROBRAS IS EXEMPT OF ANY LIABILITY FOR LOSS AND DAMAGE OF ANY NATURE THAT CAN BE ATTRIBUTED TO THE PRESENCE OF VIRUSES OR ANY OTHER SIMILAR ELEMENT IN THE CONTENT THAT MIGHT CAUSE CHANGES TO THE INFORMATION TECHNOLOGY SYSTEM, ELECTRONIC DOCUMENTS OR USER REFERENCE FILE.
Copyright and intellectual property
This Portal contains texts, photographs, photos and sound that are protected by copyright or other intellectual property rights. These rights belong to Petrobras or were granted under license by their holders, so Petrobras can make use of such material as part of this Portal.
Upon accessing Petrobras' page, the user declares that he/she will respect all the intellectual and industrial property rights, those resulting from protection of trademarks, as well as all the rights of third parties that may in some form be or have been available on the Portal. Mere access to the Portal does not grant the user any right to use names, titles, words, phrases, brands, patents, and literary, artistic and literary-musical pieces, among others, that are or were available therein.
All the trademarks included in this Portal are the property of Petrobras or were granted to it under license or authorization of their holders for use in this Portal.
Reproduction of the previously described content is prohibited, except with prior authorization of Petrobras in writing or if it is meant solely for personal use and without the user in any way securing any right to them.
Only a temporary file may be made of this Portal, but its use for commercial or advertising purposes or for any purpose that goes against the reality it was conceived for, as defined herein, is forbidden. It is likewise prohibited to reproduce, distribute and divulge, in part or as a whole, the texts, photos and graphics that comprise this Portal without prior express authorization of Petrobras. Only printing copies for personal use and storing files, without separating the parts that allow for faithful and true understanding of the contents and objective, is allowable.
The user is fully liable, civilly and/or criminally, for the improper use of the information, texts, graphics, trademarks, pieces, in sum, of any and all intellectual and industrial property rights of this Portal.
Changes to these Terms and Conditions
Petrobras reserves the right to change these Terms and Conditions of Use unilaterally at any moment. By browsing in this Portal. you accept to comply with the Terms and Conditions in effect on this date, and, thus, you should check them in advance every time you visit this Portal.
Questions
If you have any question about this document, please contact us at sac@petrobras.com.br
Applicable law and jurisdiction
These Terms and Conditions of Use are governed by the Brazilian legislation. Petrobras Portal users submit to the Central Venue of the Administrative Region of the Capital of the State of Rio de Janeiro, in lieu of any other, no matter how privileged.
Notice of Cookies
Last Revision: August 29, 2023
This Notice of Cookies has the purpose of informing about the nature of Cookies used by Petrobras on its websites, to guide users on how this technology is used and how to manage its use during interactions with our services.
1. What are Cookies and similar technologies?
Cookies are small files created by visited websites and stored on the user's device through the browser, and can be used to identify visitors' devices, personalize the page based on the navigability profile, track usage patterns for improvement and control, in addition to facilitating the transport of data between pages of the same website.
The functions performed by Cookies can also be done by similar technologies, such as pixels, techniques fingerprinting, log files, web beacons, among others.
2. Types of Cookies
Responsible entity
- Own or primary - Set directly by the website or application visited; generally, it cannot be used to track activity on other websites; e.g.: credential login information and preferred language.
- From third parties - Created by a different domain than the one being visited; they result from functionalities from other domains that are incorporated into a website, such as the display of advertisements.
Necessity
- Necessary - Used to ensure that the website or application performs basic functions and operates correctly, for the appropriate provision of services.
- Not necessary - Disabling it does not prevent the website or application from functioning or the user's use of the services; These relate to features such as tracking behaviors, measuring page or service performance, and displaying ads or other embedded content.
Purpose
- Analytics or performance - They make it possible to collect data and information about how users use the website, which pages they visit most frequently, the occurrence of errors or information about the performance of the website or application.
- Functionality - Used to provide the basic services requested by the user and make it possible to remember website or application preferences, such as username, region or language.
- Advertising - Collecting information about the users’ browsing habits allow their identification, profile building and display of personalized advertisements according to their interests.
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Retention period |
- Session or temporary - They serve to collect and store information that is only relevant for the provision of a requested service or for a specific temporary purpose, as occurs, in general, with products in a shopping cart; are maintained only while the holders access the website.
- Persistent - They collect data that is stored and can be accessed and processed for a period defined by the controller, which can vary from a few minutes to several years, or until the user manually deletes it.
Petrobras uses Cookies in compliance with privacy and personal data protection standards, allowing users to access them in accordance with the guidelines established by applicable privacy regulations. The Cookies collected are stored in the user's browser for the time necessary to fulfill the purpose informed during collection and meet legal requirements in force, including the protection of the rights of Petrobras and/or its users.
Petrobras websites embed videos and other media files through third-party Cookies, which may collect user information and cross-reference it with their profiles on these platforms, but Petrobras does not have access to such data nor control over which Cookies will be activated. Advertising Cookies of other partner websites and advertising tools can also be used.
The main purposes of Cookies we use are to:
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improve our services and the user experience when visiting our websites - offer interactive content, improve the usability and functioning of our platform, and facilitate the sharing of content on social networks;
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collect access statistics and generate reports, through Google Analytics and Tail DMP, including information about the use and behavior of the user on the websites, such as pages visited, length of stay and interactions carried out, which helps to identify technical problems, analyze and continuously improve the quality and efficiency of the websites and services offered by Petrobras, including to improve the company's information campaigns;
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make videos and animated presentations available directly on the website, for example, when you visit a page with a video embedded in or sourced from YouTube;
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allow load balancing;
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allow identification of geolocation;
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record settings and remember users' browsing preferences, such as language and country, during their visit to the website and for future visits;
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security when visiting our platforms, authentication and fraud prevention.
Petrobras is not responsible for the privacy policies of third-party platforms. To consult the main ones, please visit:
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Google and Youtube: https://policies.google.com/technologies/cookies?hl=pt
4. Management of Cookies in the browser
You can use your preferred browser settings to disable or remove Cookies. However, by blocking certain types of Cookies, some functionalities of our services may not be activated in the ideal way.
To manage the Cookies via browser settings, please see the respective tutorial:
5. Contact Information
The person responsible for processing personal data at PETROBRAS is Petróleo Brasileiro S/A – Petrobras, a Brazilian company, enrolled with the National Register of Legal Entities (CNPJ) under No. 33.000.167/0001-01, with registered office at Avenida República do Chile, 65, Centro, Rio de Janeiro /RJ, CEP 20.031-912.
If you have any doubts or comments regarding this Notice or questions related to the processing of your personal data, please contact privacidade@petrobras.com.br.
To exercise your rights under the LGPD, please access “How can I exercise my rights?” at this link: Personal Data Protection.
6. Change to the Notice of Cookies
We frequently review privacy regulations and, in case of change, the revision date at the top of this page will be changed, with its effects applying from this date. Therefore, we encourage periodic reading of these regulations.
Transferência Internacional de Dados Pessoais
Última revisão: 26 de setembro de 2025.
As transferências internacionais de dados pessoais são realizadas em conformidade com a Lei Geral de Proteção de Dados Pessoais (LGPD – Lei nº 13.709/2018) e a Resolução nº 19/2024 da Agência Nacional de Proteção de Dados (ANPD).
Forma, duração e finalidade
As transferências internacionais de dados pessoais pela Petrobras são realizadas apenas para atender a propósitos legítimos, específicos, explícitos e informados ao titular, sem possibilidade de tratamento posterior de forma incompatível com essas finalidades.
- Forma da transferência: os dados podem ser transferidos por meio de infraestrutura de nuvem, sistemas corporativos ou acesso remoto por unidades da Petrobras no exterior.
- Duração da transferência: os dados permanecerão armazenados ou acessíveis no exterior pelo tempo necessário ao cumprimento das finalidades do tratamento, respeitando as políticas internas de retenção e as hipóteses do art. 16 da LGPD, como o cumprimento de obrigação legal ou regulatória.
- Finalidade específica: a transferência ocorre para viabilizar a execução de contratos ou de procedimentos preliminares relacionados à contratação, assim como operações internacionais relacionadas a cumprimento de obrigações legais e regulatórias; exercício regular de direitos em processos judicial, administrativo ou arbitral; ou proteção da vida ou da incolumidade física, por exemplo.
Países de destino, uso compartilhado de dados e a finalidade
Devido à presença global da Petrobras, a transferência internacional de dados pessoais pode ocorrer para países em que mantemos operações, subsidiárias, parceiros comerciais ou prestadores de serviços, bem como para outras jurisdições, sempre que houver necessidade operacional, contratual ou estratégica.
Essa dinâmica reflete a natureza internacional dos nossos negócios, que exige o compartilhamento de dados dentro do ecossistema Petrobras e com terceiros autorizados. A lista a seguir não é exaustiva e pode variar conforme a dinâmica dos negócios e parcerias da empresa.
América do Sul
Argentina
Bolívia
Chile
Colômbia
Paraguai
Peru
Uruguai
Venezuela
África
Angola
Líbia
São Tomé e Príncipe
América do Norte e Central
Bahamas
Canadá
Estados Unidos
Ilhas Cayman
México
Ásia
Catar (Qatar)
China
Singapura
Coreia do Sul
Índia
Irã
Japão
Malásia
Turquia
Europa
Alemanha
Espanha
França
Grécia
Holanda
Itália
Noruega
Portugal
Reino Unido
Suíça
Identificação e contatos do controlador
A responsável pelo tratamento dos dados pessoais e transferências internacionais é Petrobras - Petróleo Brasileiro S.A., cadastrada no CNPJ 33.000.167/0001-01 e com sede na Rua Henrique Valadares, 28, Rio de Janeiro - RJ, CEP 20231-030.
As Encarregadas pelo tratamento de dados pessoais são:
- Viviane do Nascimento Pereira Sá (titular)
- Deise Sanches da Silva (substituta)
O contato pode ser realizado pelo endereço privacidade@petrobras.com.br
Informações institucionais estão disponíveis no Portal da Transparência da Petrobras.
Responsabilidades e medidas de segurança adotadas
A Petrobras adota boas práticas e de medidas de prevenção e segurança apropriadas e compatíveis com a natureza dos dados pessoais tratados, a finalidade do tratamento e os riscos envolvidos na operação. Entre essas garantias, incluem-se, conforme o caso:
- Cláusulas-padrão contratuais aprovadas pela ANPD;
- Instrumentos jurídicos internacionais válidos;
- Medidas técnicas e organizacionais apropriadas;
- Consentimento específico e destacado do titular, quando aplicável.
Direitos do titular e os meios para o seu exercício
Nas transferências internacionais de dados pessoais, a Petrobras assegura a implementação de medidas efetivas de transparência, que assegurem o fornecimento aos titulares de informações claras, precisas e facilmente acessíveis sobre a realização da transferência, observados os segredos comercial e industrial.
O titular de dados pode exercer seus direitos previstos na LGPD clicando aqui para abrir uma solicitação.
Lembramos que você também tem o direito de peticionar contra a Petrobras perante a ANPD caso não consiga exercer seus direitos.
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